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Optical Assistant - Rosser Optometry

20/11/2024
31/01/2025
Full Time
Nerang
Healthcare & Medical,Retail & Consumer Products

Rosser Optometry is a full service optometry practice, servicing the Gold Coast community since 1984. Our talented team of optometrists and optical dispensers are passionate about providing our patients with friendly service, expert advice and effective treatment. At Rosser we sell premium eyewear products including lenses, frames, contact lenses and sunglasses. Our products are hand-picked by the team to ensure a wide selection of styles and only the highest quality.

National Optical Care, are a community of optometry practices that are passionate about empowering eye care excellence. We recently merged with George and Matilda, leveraging the combined expertise of our practice community with strong supplier relationships to deliver the very best in patient care, creating opportunities for career development.

Enjoy a diverse role with direct customer contact, team collaboration and opportunities for growth in well established practices. 

Job Description

Key Accountability Areas & Related Responsibilities: 

  • Be able to communicate clearly with patients and visitors in a bright, friendly manner and promptly attend to their needs 
  • Provide your expertise to help patients choose frames that not only meet their needs/desires, but also look great 
  • Maintain a tidy practice environment to ensure a positive overall patient experience  
  • Provide friendly and efficient telephone reception service.  

Our benefits 

  • Learning and Development opportunities tailored to your goals
  • Health and wellbeing support with EAP program + Pirkx benefits
  • Positive and supportive team culture
  • Great discounts across frames and lenses including family and friends  

Desired Skills and Experience

About you 

  • Excellent customer service and communication skills, both in person and over the phone 
  • Cert IV dispensing qualification desired but not essential
  • Passion to help others 
  • Available to support our 3 Gold Coast practices 

We offer excellent remuneration and career benefits, whilst providing excellent personal and professional development in a team focused environment.  
We would love to hear from you if you are highly self-motivated with exceptional people and customer service skills. Click apply now! 

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